Last Updated: 6th July 2026
1. Who We Are
Essex Dementia Care is committed to protecting and respecting your privacy. We are a registered charity in England and Wales with Charity Registration Number 1129038.
Our registered address is at: The Dorking & Orpington Suite , Lynderswood Farm, Lynderswood Lane, Braintree, CM77 8JT
For the purposes of data protection laws, we are the “data controller”.
2. Information We Collect
We may collect, store, and use the following types of personal information:
- Contact Information: Name, address, email address, and telephone number.
- Technical Information: IP address, browser type, and information about your visit
- Special Category Data: If you fill in a self-referral form or job application form, we may collect sensitive information if you explicitly provide it.
3. How We Collect Your Information
We collect data from you in the following ways:
- Directly from you: When you sign up for a newsletter, fill in a self-referral form, apply for a job, or contact us.
- From third parties: Through donation platforms like JustGiving.
- Automated technologies: Via website cookies when you navigate our site.
4. How and Why, We Use Your Information
We will only use your personal data when the law allows us to. Most commonly, we use your data to:
- Process donations: And claim Gift Aid.
- Administer our charity: Manage referrals, enquiries and job/volunteer applications.
- Send marketing communications: Send you news, updates, and fundraising appeals (only where we have your explicit consent or legitimate interest).
- Legal obligations: Comply with the Charity Commission or HMRC regulations.
5. Who We Share Your Information With
We will never sell your personal data. We may share your information with trusted third parties, including:
- Service providers: IT companies, email marketing systems (e.g., Mailchimp), and payment processors.
- Regulators: HMRC, the Charity Commission, or law enforcement agencies.
- Our delivery partners: Other charities or organisations we work with to deliver our charitable objectives.
6. How We Keep Your Data Secure
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. Access to your data is strictly limited to authorised staff, trustees, and volunteers.
7. How Long We Keep Your Data
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for legal, accounting, or reporting requirements. For example, financial records and Gift Aid details are typically kept for 6 years to comply with HMRC rules.
8. Your Legal Rights
Under data protection law, you have rights including:
- Your right of access: You can ask us for copies of your personal information.
- Your right to rectification: You can ask us to rectify inaccurate or incomplete
- Your right to erasure: You can ask us to delete your personal data
- Your right to object/withdraw consent: You can opt-out of marketing at any time
9. Contact Us
If you have any questions about this privacy policy or how we handle your data, or if you wish to exercise your rights, please contact us:
- Essexdementia@outlook.com
- Phone: 01245 363789
- The Dorking & Orpington Suite, Lynderswood Farm, Lynderswood Lane, Braintree, CM77 8JT
If you are unsatisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).